Help and Support

My Waze is available to all users without requiring registering for an account. Account registration is needed if you would like to participate in the My Rewards program or would like to create groups. Account registration requires a valid email address and mobile number. Account registration can be deleted at any time under the account profile.

Map directions are ADA compliant and are viewable from the directions screen. Text directions are also available for ease of navigation.

We welcome your feedback and questions. Please Contact Us  if you have any questions or comments. Also Contact Us for any technical support requests.

How can I use the map feature?

+ Tap on the         on the top right corner of the app to access the map.

How do I find my friends or family members on the map?

+ Under the main menu, tap on the My Groups icon. Select the group containing the member you would like to locate; then tap on the               and this member will then be located on the map. You can also send a message or call the person from this screen.